COVID-19 OPERATING PROCEDURES
With COVID infections decreasing, the government has relaxed the restrictions to slow the transmission of the disease based on vaccination percentage and in-hospital requirements. In a three-stage relaunch of these relaxations, beginning June 1, 2021, the changes detailed in the following paragraphs will affect our operations, primarily to the Food and Beverage operation, but also affecting some of the golf course Pro Shop operating procedures as well. For both the safety of our staffs, members and guests and to ensure that we remain open for the rest of the season, compliance with the government directives is not optional…we will still be adhering to all without exception and we intend to evolve as the continuing dynamic changes are implemented. Consequently, it may continue to be necessary to rapidly change the procedures stated in the following while ensuring advisories are forwarded to all regarding affected parts of our operation. In the interim, we will be operating under the following parameters:
- COVID-19 Symptoms: Anyone exhibiting or suspecting any of the COVID-19 symptoms of fever, dry cough, runny nose or sore throat within the previous 14 days is requested to voluntarily refrain from attendance at the golf course;
- Travel or Domestic Arrangements: If you can answer “yes” to any of the following questions, you are requested to voluntarily refrain from attending the golf course:
- Have you been travelling internationally in the last 14 days?
- Are you living with anyone who has been travelling internationally in the last 14 days?
- Are you living with or have been in contact with anyone on quarantine notice?
- Have you been quarantined in the last 14 days?
- Are you living with anyone who has or has had the COVID-19 virus within the last 14 days?
- Physical Social Distancing: At all times and within all areas of the Cardiff Golf and Country Club and parking lot, physical social distancing of a minimum of 2m (6ft) will be maintained without exception;
- Wearing of Face Masks: Face masks are mandatory in all public places. Consequently, Cardiff Golf and Country Club will adhere to the guidelines in the motion as follows: Face masks will be mandatory in all public indoor facilities at all times.
- Payment Procedures: Cash payments will always be accepted, however members are encouraged to conduct transactions via credit card or on account. Members are to ensure that they carry their membership cards with them at all times while on the course.
- Driving Range/Chipping/Putting Greens: There will be no restriction to the maximum number of patrons using the range facilities, i.e. driving range, chipping green and practice green at any one time, but social distancing will remain mandatory;
- Pro Shop:
- If fitting is required, hand sanitizer will be issued and any clothing which is donned and rejected will be steam-cleaned and quarantined for 24 hours;
- Scorecards/pencils will be issued by pro shop staff only;
- Tee times will remain at ten (10) minutes separation;
- Rental clubs will be available, please note all rentals are sanitized before and after each use;
- Face masks will be mandatory inside the Pro Shop at all times;
- Power and pull carts are available for rental;
- Threesomes and foursomes will be allowed with no restrictions on the makeup of your group;
- There will not be any relaxation of cart sanitization procedures and Cardiff Golf and Country Club will continue to practice disinfecting procedures stricter than those regulated by provincial authorities;
- All league play will commence June 8, 2021 for the Morning Leagues and June 9, 2021 for the Evening Mens League;
- All private and group lessons will be resumed commencing June 1, 2021 however group lessons will have a maximum of ten (10) patrons allowed including the instructor
;
- Maximum occupancy in the Pro Shop will be four (4) patrons at any one time;
- Club storage will not be available.
- Clubhouse:
- At present, clubhouse is open within restrictions imposed by provincial authorities;
- Toilet facilities may be accessed from any entrance;
- Locker rooms will be closed and unavailable;
- Transiting the clubhouse for restrooms, walk-up service or business will require face masks be worn;
- No entry to the clubhouse will be allowed after 10 p.m.
- Food and Beverage/Restaurant:
- The restaurant and patio is open to dine-in traffic;
- Patrons can have a table up to 6 guests maximum without composition restrictions regarding makeup of the group;
- Take out and walk-up service are allowed in-person or by telephone pre-order;
- Beverage carts are now available on the course and will remain in operation and frequency increased as we move forward.
- All beverage cart patrons are asked to wear masks while conducting business with the beverage cart server.
- Ordering will be done while maintaining physical distancing after which the server will place the order on the side of the cart with a debit/credit machine if required. The server will advise when the patrons can pick up and pay for their orders after preparation. Cart and debit/credit machine will be sanitized following each operation. Spending accounts can be utilized, and cash payments are discouraged until closing the tab.
- Golf Course Operations:
- Cabanas on holes #12 and #3 will be open on the course. Cabanas on holes #7 and # 13 will remain closed;
- Water coolers will not be available on the course;
- No rakes will be available…sand to be foot-smoothed to best advantage;
- Sand and seed bottles will not be available;
- Flagsticks are not to be handled. Cups have been altered to permit easy ball removal without handling either of them.
- Post-Golf Procedures
- On completion of round, return carts to designated return area and clean out all personal belongings and trash;
- Place trash/recycle in the appropriate receptacles
- Enjoy the patio or in-house dining experience or Pro Shop retail offerings post-round.
Our course marshalls will be traversing the grounds to ensure adherence to the provincial directives and have been duly authorized to issue and report warnings for non-compliance where applicable. Continued violations will be grounds for further actions which could result in suspension of playing privileges. The course marshalls are not to be abused or harassed in any manner whatsoever.
We are confident that our members and guests will be receptive to the protections in place to ensure a healthy and safe operation for all employees, members and guests alike. Even though some staged restrictions have been relaxed, it is only by abiding by the current restrictions can we hope to be allowed to continue our operation. Flagrant disregard or non-compliance could result in the golf course being shut down and no golf allowed. We wish to thank all our patrons for their tolerance and patience during the imposition of current and future provincial or local authority restrictions.
