COID-19 OPERATING PROCEDURES
With the new wave of COVID infections running rampant, the government has imposed retro Stage 1 restrictions to slow the transmission. As a result, we are forced to re-impose some previous restrictions with respect to the Food and Beverage (restaurant) operation. For both the safety of our staffs, members and guests and to ensure that we remain open for the rest of the season, compliance with the government directives is not optional…we will still be adhering to all without exception and we intend to evolve as the continuing re-launch of our province evolves. Consequently, it may continue to be necessary to rapidly change the procedures stated in the following while ensuring advisories are forwarded to all regarding affected parts of our operation. In the interim, we will be operating under the following parameters:
- COVID-19 Symptoms: Anyone exhibiting or suspecting any of the COVID-19 symptoms of fever, dry cough, runny nose or sore throat within the previous 14 days is requested to voluntarily refrain from attendance at the golf course;
- Travel or Domestic Arrangements: If you can answer “yes” to any of the following questions, you are requested to voluntarily refrain from attending the golf course:
- Have you been travelling internationally in the last 14 days?
- Are you living with anyone who has been travelling internationally in the last 14 days?
- Are you living with or have been in contact with anyone on quarantine notice?
- Are you living with anyone who has or has had the COVID-19 virus within the last 14 days?
- Physical Social Distancing: At all times and within all areas of the Cardiff Golf and Country Club and parking lot, physical social distancing of a minimum of 2m (6ft) will be maintained without exception;
- Wearing of Face Masks: Sturgeon County recently passed a motion to make face masks mandatory in all public places. Consequently, Cardiff Golf and Country Club will adhere to the guidelines in the motion as follows: Face masks will be mandatory in all public indoor facilities at all times with the caveat for the restaurant stated in the Food and Beverage/Restaurant following paragraph.
- Payment Procedures: Cash payments will always be accepted, however members are encouraged to conduct transactions via credit card or on account. Members are to ensure that they carry their membership cards with them at all times while on the course.
- Parking Lot Procedures:
- No walk-ons are permitted, however tee times can be booked by calling the pro shop from your cellphone at 780-939-6666 ext 1 to book and pay;
- Permanent signage is installed at the entrance to the parking lot to explain the procedures in place for arriving patrons;
- Driving Range: There are no restrictions on usage of the driving range to members or guests, however, physical social distancing is mandatory;
- Chipping/Putting Greens: Open to all players. Physical social distancing is mandatory;
- Pro Shop:
- If fitting is required, hand sanitizer will be issued and any clothing which is donned and rejected will be steam-cleaned and quarantined for 24 hours;
- Scorecards/pencils will be issued by pro shop staff only;
- Effective July 25, 2020, tee times will be separated by ten (10) minutes;
- Rental clubs will not be available;
- Effective August 22, 2020, face masks will be mandatory inside the Pro Shop at all times;
- Power and pull carts are available for rental;
- Players that feel comfortable riding with others will be allowed to do so. Pro Shop will require consent from both parties that they agree. If both are not in agreement, separate carts will be issued. There will not be any relaxation of cart sanitization procedures and Cardiff Golf and Country Club will continue to practice disinfecting procedures stricter than those regulated by provincial authorities;
- Club storage will not be available.
- Clubhouse:
- At present, clubhouse is open within restrictions imposed by provincial authorities;
- Toilet facilities may be accessed from any entrance;
- Locker rooms will be closed and unavailable;
- Transiting the clubhouse for restrooms, walk-up service or business will require face masks be worn;
- Food and Beverage/Restaurant:
- The restaurant is closed to dine-in traffic following provincial regulation determining total number of patrons and maintaining physical distancing. Food service is available through take-out menu and patio seating only;
- Beverage carts are now available on the course. Ordering will be done while maintaining physical distancing after which the server will place the order on the side of the cart with a debit/credit machine if required. Cart and debit/credit machine will be sanitized following each operation. Spending accounts can be utilized, and cash payments are discouraged until closing the tab.
- Golf Course Operations:
- Cabanas on holes #12 and #3 will be open on the course. Cabanas on holes #7 and # 13 will remain closed;
- Water coolers will not be available on the course;
- No rakes will be available…sand to be foot-smoothed to best advantage;
- Sand and seed bottles will not be available;
- Flagsticks are not to be handled. Cups have been altered to permit easy ball removal without handling either of them.
- Post-Golf Procedures
- On completion of round, return carts to designated return area and clean out all personal belongings and trash;
- Place trash/recycle in the appropriate receptacles
- Members/guests are encouraged to avail themselves of the amenities offered by the Pro Shop.
Our course marshalls will be traversing the grounds to ensure adherence to the provincial directives and have been duly authorized to issue and report warnings for non-compliance where applicable. Continued violations will be grounds for further actions which could result in suspension of playing privileges. The course marshalls are not to be abused or harassed in any manner whatsoever.
We are confident that our members and guests will be receptive to the protections in place to ensure a healthy and safe operation for all employees, members and guests alike. We wish to thank all our patrons for their tolerance and patience during the imposition of current and future provincial or local authority restrictions.
